Privacy Policy

Pilot draft — this page is a plain-language starting point and should be reviewed for the final business, jurisdiction, and vendor setup before accepting production customers.

Gatebrook provides lead-capture and customer-operations software for service businesses. Businesses using Gatebrook control the customer information submitted through their business workspace.

Information processed

Depending on the business and form configuration, Gatebrook may process customer names, phone numbers, email addresses, service requests, preferred dates, service locations, notes, and business-created lead status or value information.

How information is used

Information is used to deliver the requested Gatebrook service, route inquiries to the relevant business, support follow-up, send transactional notifications, maintain account security, and operate the application.

Service providers

Gatebrook may use infrastructure and communications providers to host the application, store data, prevent abuse, and deliver notifications. Production versions of this policy should identify applicable providers and required disclosures.

Data ownership

Businesses retain ownership of their business and customer data. Gatebrook does not claim ownership of customer lead information submitted on behalf of a business.

Questions

Before public launch, replace this section with the official Gatebrook support and privacy contact.